Effective September 11, 2026

Privacy Policy

1. Introduction

This Privacy Policy explains how Kester Insurance & Financial Services Group ("we," "us," or "the agency") collects, uses, and protects information when you visit this website or submit information through it. By using this site, you agree to the practices described in this policy.

2. Information We Collect

When you submit a quote request or contact form on this site, we collect the information you provide, which may include your name, phone number, email address, and the type of insurance coverage you're interested in. If you continue on to complete a full quote request, we also collect your date of birth and mailing address, since these directly affect insurance rates and are needed to shop accurate pricing across our carrier panel. We also automatically collect certain technical information through analytics tools, such as your approximate location, browser type, device type, and how you interact with the site (pages visited, time on site, and similar usage data).

3. How We Use Your Information

We use the information you provide to respond to your inquiry, prepare insurance quotes, service existing policies, and otherwise communicate with you about products and services you've asked about. We use automatically collected analytics information in aggregate to understand site traffic and improve the website. We do not sell your personal information to third parties.

4. Communications Consent

If you submit a quote request through this website, you may be asked to affirmatively consent to receive calls, texts, or emails from us regarding insurance products, including through automated systems. This consent is never a condition of purchasing insurance from us. You may withdraw consent at any time by replying STOP to a text message, using the unsubscribe link in an email, or contacting us directly using the information in the Contact Us section below.

5. Cookies and Analytics

This site may use cookies and similar technologies, including Google Analytics, to understand how visitors use the site. These tools may collect information such as your IP address, browser type, and browsing behavior on this site. You can control cookies through your browser settings; disabling cookies may affect some site functionality.

6. Third-Party Links and Services

This site links to third-party services we don't control, including our insurance rating platform, our Client Center policy portal, our payment processor, our live chat provider (if enabled), and our social media pages. Information you submit directly to those third-party services is governed by their own privacy policies, not this one. We encourage you to review the privacy policy of any third-party site or service before providing information to it.

7. Data Security

We use reasonable administrative and technical measures to protect the information you provide. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

8. Data Retention

We retain the information you submit for as long as reasonably necessary to respond to your inquiry, service your policy if you become a client, and comply with applicable legal, regulatory, and recordkeeping obligations.

9. Your Rights and Choices

You may request access to, correction of, or deletion of the personal information you've submitted to us by contacting us using the information below. Depending on your state of residence, you may have additional rights under applicable state privacy law; we will respond to verified requests consistent with those laws.

10. Children's Privacy

This website is not directed at, and we do not knowingly collect personal information from, anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise any of the rights described above, contact us using the phone number or email address listed in the footer of this site.